Research Concepts

In-Depth Interviews

In-depth interviews (also referred to as personal interviews) are conducted with one respondent and one interviewer.

 
Process Overview
 
 
They can be conducted face-to-face or over the telephone. The length of an in-depth interview can be as short as 15 minutes or as long as 2 hours. In-depth interviews may be used instead of focus groups when group interviews are difficult to schedule (e.g., high-level executives) or the research issue is personal, emotionally charged, or related to behaviors where social norms exist.
 
  Advantages

More probing


Participants not influenced by others
   
  Disadvantages

Not conclusive


Cost per participant greater than other qualitative methodologies

Group dynamics not present
 
Case Study
 
Network storage buying process for storage vendor

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